McAfee's faux pas

Technology and You

Monday, March 27. 2006

Posted by Rohan Dayal in Antivirus, Software

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A very interesting thing happened recently. McAfee, a 'leading' anti-virus software developer, sent out updates that recognized major commercial software as viruses. For example, it marked MS Excel as a virus. Consequently, users that had selected 'auto-delete' as their default option, suddenly found that Excel and a host of other programs were not available.

This is professional hara-kiri for an anti-virus software. I use McAfee and I was afraid to log into the administrator account of my laptop (updates are only installed when you login as the administrator). To be honest, I still am. Thankfully, I did not have many programs installed.

I'm sure this has severely reduced the trust that people have on McAfee. Moral of the story: Always QC your deliverable.

More details of this can be found in this article from ZDNet news.

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